Exemplary and Unacceptable Workplace Communication Skills

What Is an “exemplary Workplace”? Evidence from Cuba

Workplace-based assessment of communication skills: A pilot project addressing feasibility, acceptance and reliability

Background: Imparting communication skills has been given great importance in medical curricula. In addition to standardized assessments, students should communicate with real patients in actual clinical situations during workplace-based assessments and receive structured feedback on their performance. The aim of this project was to pilot a formative testing method for workplace-based assessmen...

Communication Skills

Transfer of Communication Skills to the Workplace during Clinical Rounds: Impact of a Program for Residents

BACKGROUND AND PURPOSE Communication with patients is a core clinical skill in medicine that can be acquired through communication skills training. Meanwhile, the importance of transfer of communication skills to the workplace has not been sufficiently studied. This study aims to assess the efficacy of a 40-hour training program designed to improve patients' satisfaction and residents' communic...

Transfer of communication skills training from workshop to workplace: the impact of clinical supervision.

OBJECTIVE Recent studies have recognised that the communication skills learned in the training environment are not always transferred back into the clinical setting. This paper reports a study which investigated the potential of clinical supervision in enhancing the transfer process. METHODS A randomised controlled trial was conducted involving 61 clinical nurse specialists. All attended a 3-...